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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of f julienne

f julienne

August 29, 2024

5  out of  5
rating by f julienne
"Toula and Leo are amazing. They are always able to answer all of my questions and troubleshoot for me. Always a great experience!"
We responded:
"Thank you so much for your kind review. We are glad to be of service. Thank you for your business."
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joseph tema

August 15, 2024

5  out of  5
rating by joseph tema
"Working with this insurance agent has been a pleasure. Their knowledge and expertise helped me find the perfect policy for my needs. They were patient, answered all my questions thoroughly, and made the entire process seamless. I highly recommend their services to anyone seeking reliable insurance guidance. Their dedication to customer satisfaction is truly commendable."
We responded:
"It is our pleasure to be of service. Thank you for your kind review."
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Stephanie S

April 12, 2024

5  out of  5
rating by Stephanie S
"This is the only State Farm I can go to in person or simply call through the phone and end the conversation with a big smile on my face. Customer service and their understanding for any and all questions are simply the best! Any time I have any questions or concerns Dafne is always there to answer give reassurance when needed. I’ve had my family’s insurance plan here with this State Farm for a little bit over 2 years now and I’ve been lucky enough to have been assisted with Dafne! I recommend this location to all my friends and family who are interested in starting their journey with any and all insurance policies 👍🏻"
We responded:
"Thank you so much for your kind review!!"
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Amanda Payne

March 17, 2024

3  out of  5
rating by Amanda Payne
"Insurance is too costly."
We responded:
"Ms.Payne: while I personally understand the frustration of the price of everything going up, my office and team members don’t control the price. All insurance companies have increased premiums. We are disappointed that your review focuses on something we do not control, rather than our service over the years. We have offered you all available discounts. please reach out if you want to discuss further. Thank you for your business "
Profile photo of Marc “Marcogreek” Fredo

Marc “Marcogreek” Fredo

March 5, 2024

5  out of  5
rating by Marc “Marcogreek” Fredo
"Toula Sherry and the entire Veiga agency are incredibly easy to work with, knowledgeable, prompt, and most of all, in situations like these, compassionate. From the moment you’re greeted on the phone, they have a your info in front of them and are ready to assist you. I’m very pleased with the work they do."
We responded:
"Thank you so much for your review."
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mandi

February 28, 2024

5  out of  5
rating by mandi
"Excellent service and wonderful staff. I was well informed in making my decision for my coverage needs. Thank you Dafne and Toula!"
We responded:
"Thank you so much for your kind review."
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Nova Davis

December 27, 2023

1  out of  5
rating by Nova Davis
"As a customer service provider this agency sucks. Only thing you can count on is them collecting your premium payment. Not a customer appreciation card, holiday card/call ect. I got into an accident and my vehicle was totaled… at the very least I expected a call to make sure I was ok. I didn’t hear from them. In fact, I called and instead of offering compassion- I was met with a smart mouth team member. I attempted to call back & speak with Leo- instead, the same team member called me back. If I wasn’t on a family premium- they wouldn’t get a dime of my hard earned money. I got life insurance with SF and didn’t bother calling this agent. I went to another agent and I feel like the valued insured that I should feel like."
We responded:
"Ms. Davis: I'm sorry you were not happy with the service. At our office we pride in helping our customers. Regulations concerning privacy prevent us from giving information or contacting individuals not listed on a policy. This seems to be the reason I'm not able to find you in our system. Should you be able to provide more information, I'll be happy to look into it. Thank you."
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David Garcia

May 23, 2023

5  out of  5
rating by David Garcia
"Porque tienen un buen servicio de atención al cliente"
We responded:
"Thank you so much for your review. We are glad to be of service."
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Alessandro Araujo

April 6, 2023

1  out of  5
rating by Alessandro Araujo
"Honestly probably the worse customer service from State Farm I’ve ever had. shouldn’t expect anyone to ever call you back, after they said they would. They don’t care. Have had leo literally laugh over the phone after I complained that Daphne is rude and hangs up on my face. Extremely unprofessional. Please save yourself the time and go somewhere else"
We responded:
"Alessandro: I'm surprised to hear about your experience when previously you stated how happy you were with our service. Unfortunately, we could not assist you with what you were trying to do at the time as we were simply not allow to do it due to policies and procedures in place by the company. I'm glad you were able to find another company that could accommodate your needs."
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Kristen Z

March 31, 2023

5  out of  5
rating by Kristen Z
"Mr. Veiga and his team were extremely helpful and professional I appreciated their customer service and willingness to help!!"
We responded:
"Thank you for your kind review."
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Bri Pollard

March 17, 2023

1  out of  5
rating by Bri Pollard
"I was represented by Yolonda Starks and I give 0 stars. She represented me in a case for my children. She was rude from start to finish. She quoted me one settlement price but sent a check with 4000 dollars less than agreed amount then act like she never agreed on a price. So were you just going to send me whatever? Asked for supervisor information she refused to give it. I do not recommend her. She has no care for her clients, lacks empathy and compassion, cheating ppl out of their money and downright low down. I will be going to corporate to report her because it really left me baffled. I'm not surprise she has no good reviews. Shes Bitter even when you're polite. And it's not even about the money it's about you were rude I let it slide but u cheated my children out their money KIDS MONEY you're a triphiling 🤬 for that alone. But God WILL deal with her accordingly 😌 🙏 God doesn't play about CHILDREN I hope it was worth it. It really takes a cold person to steal from children pathetic"
We responded:
"This review does not pertain to our business. We are an insurance agency, not an attorney. Kindly remove your review. Thank you."
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Linda Laing

November 9, 2022

5  out of  5
rating by Linda Laing
"Always very helpful and available when we need him and his staff."
We responded:
"Thank you for your kind words. "
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Samuel Engelman

March 2, 2021

1  out of  5
rating by Samuel Engelman
"Extremely bad service and beyond unprofessional. When calling after several years of no contact at all I called to update my insurance for a new car I was buying. When I called instead of being greeted politely (especially since my premiums were about to triple) I was greeted with contempt by the staff (Toula in particular). The entire experience over several days was so poor I actually transferred to another StateFarm agent. I sent an email to Leo explaining my grievance and his response was curt and had no apology of any kind. I would never recommend this agent to anyone let alone my worst enemy."
We responded:
"Mr. Engelman: It is always difficult when changing vehicles and/or coverage and the premium changes in a significant way. When customers think about changing a car or coverage, we invite them to have a conversation over the phone to see what the premium will be if they bought one car or another. After the customer buys the vehicle, is simply impossible for us to offer input or alternatives. I'm sorry you did not like the premium changes. This was explained extensively to you, and when you talked to me, I could only emphasize what was already relayed to you several times. It's difficult to deliver news the customer was not expecting, when options can no longer be offered. Thank you for your past business. "
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Joe Edlhuber

March 1, 2021

5  out of  5
rating by Joe Edlhuber
"Honestly, one of the best agents you could ever want. Trustworthy, sincere, and won’t try to upsell anything you don’t want. First class customer service from the entire office."
We responded:
"Thank you!!"
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Brett Bramble

October 31, 2019

5  out of  5
rating by Brett Bramble
"Toula is the best! Like a good neighbor..."
We responded:
"THANKS!!"
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Karina Arellano

September 16, 2019

5  out of  5
rating by Karina Arellano
"Great service!"
We responded:
"Thank you!!"
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Camille Campbell

May 31, 2018

5  out of  5
rating by Camille Campbell
"I absolutely love the Leo Veiga team. I've been with them for going on 8 years. I even moved about 45 minutes away and have kept Leo Veiga as my agent. They are so friendly, knowledgeable , respond to your emails in a timely manner and most importantly treat you as a valued customer, not just a product. As long as I live in GA, he will be my insurance agent."
We responded:
"THANK YOU!!"
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Vicki Kirkley

September 28, 2013

5  out of  5
rating by Vicki Kirkley
"We have been customers of State Farm for over twenty years and had several agents. By far, Leo Veiga has been the best! When there is an issue or claim, he's there for you! Good rates, great customer service. We wouldn't use anyone else! Great family guy who looks out for you!"
We responded:
"Thank you Vicki!!"
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Gilberto Ruiz

July 24, 2012

5  out of  5
rating by Gilberto Ruiz
"Mr. Veiga is easily the best insurance agent I've had. Generally speaking, I tend to delay attending to things like insurance because, admittedly, I find it a little confusing. However, Leo is an expert at explaining everything in clear terms and letting me know what I'm paying for and what I'm getting with utmost transparency. Also, the moment he finds out about some deal or offer that would benefit my own particular insurance situation, he informs me about it quickly and makes sure I get the best value for my money. Highly recommended!"
We responded:
"Thank you!!"
Profile photo of Lorraine Veiga

Lorraine Veiga

July 19, 2012

5  out of  5
rating by Lorraine Veiga
"Leo is a dedicated agent who will meet your financial needs to limit your risks and protect your family . I am a little prejudice because he is my DH and father of our 6 children. He is a great person who cares about the people he serves in his agency and in the community. He is an active member of our Church Parish and dedicates his time and talents to put his Faith into action. Het he works hard and will always be honest with you and do for you what he does for his own family. Call him for good service and to save money on your insurance and financial needs."
We responded:
"Thank you!"